You’re familiar with that awful feeling that sits in your gut just after you’ve realised that you need to have a difficult talk with someone. It may be that they hurt you, let you down or made a mess. Perhaps they’ve done something wrong or out of line and it’s fallen to you to address the situation. Maybe you’ve got to take something to your leader or boss and you’re scared of how he or she will respond…
… As you can see much has been written on this for you, but if you wanted a bullet list of helpful insight, here is what I’ve found tremendously resourceful over the years. Keep reading about the 10 tricks here.
This article was written by Ralph Mayhew (blog).